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Spa Guidelines

Spa Guidelines

Spa Reservations

For bookings please call +353 53 917 4291.

Or email us at tranquillityspa@whitesofwexford.com

We recommend that bookings are made well in advance to ensure availability.

 

Arriving at the Spa

The Spa is a tranquil area, please remember that guests are here to relax. Conversation and noise is prohibited in the Thermal Suite and relaxation areas. 

We recommend you arrive 1 hour prior to your treatment time to enjoy the exclusive facilities in the Thermal Suite.

 

These facilities are unisex and include the hydrotherapy pool and heat experiences. In separate male and female changing rooms you are provided with robes, slippers and towels for your comfort in the Spa. Refreshments are on offer in our comfortable relaxation area after your treatments. Please understand that late arrival may mean that the scheduled treatment time is reduced or is unable to be honoured.

 

Spa Etiquette

Please arrive 15 minutes prior to treatment booking time to allow for time to fill out client consultation cards etc.

Please bring swimwear for the thermal suite and dry undergarments for after your treatments.

 

The Treatments

All treatments and packages are available to both residents and non-residents. Certain packages are only available mid-week, please confirm with the Spa reception.

The Thermal Suite is complimentary for ONE hour prior to treatments valued over €70. Available for €20 for hotel residents and €35 for non-residents.

For our male clients receiving a facial treatment, please remove any facial hair so you can avail of the full experience.

 

Health Concerns

On arrival at the Spa you will be given a health consultation card to fill in. Please advise the Spa of any allergies or medical conditions, i.e. pregnancy, high blood pressure, asthma etc. Some treatments are cautioned for certain conditions, although the Spa team can tailor a programme to individual needs. Use of the Thermal Suite is not permitted in certain cases.

 

Cancellation Policy

Groups of 4 or more persons are requested to cancel 5 days before your treatment booking. 

Guests who wish to change or cancel an appointment are kindly requested to provide a minimum of 48 hours' notice. Appointments cancelled 24 hours in advance will incur a 50% charge. Cancellations within 12 hours of the scheduled treatment will incur a 100% charge. Deposits are non-refundable.

 

Strictly Over 18’s Only